Chatbot
HR HUB 360 come with an advanced feature that gives user easy access to Support Videos, FAQ’s and also helps them to communicate with HR as easy as possible .
Overview :
Chatbot comes with three sections
- Support Videos – Videos related to important modules in HR HUB 360 .
- FAQ – Question and answer to most frequently asked questions
- Submit ticket – Helps user to communicate with HR
Features :
- Simplifies ticket creation .
- Accessibility to support videos and FAQ is made easy .
- Submit Ticket comes with different categories to choose from which makes addressing three concern faster .
- Support videos have been categories, and can we be viewed while we are in dashboard .
- FAQ comes with category filter , expand along with & next and previous buttons giving better user experience.
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