Customer Management
Overview
HR HUB 360 Customer Management tool helps in managing the organization’s interactions with its clients and potential clients. This will help you to build and maintain good client relationships so that we can retain more of our customers and ensure ongoing success.
Specific functionality includes project allocation to different types of clients like-
Purpose :
- View employees associated with the Customer project.
- Track projects associated with each customer.
- Track customer and project details
- Easy access to customer contact
Features
- Instant view of associated staff
- Feature to call or email the customer’s primary contact.
- Customer compliance tracking.
- Well-logged customer list view
- Separate interface for customer and project.
- Customers can be viewed based on the country.
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Customer compliance management filter which helps to track the compliance of each customer.
- Total
- Expired
- Partially completed
- Not Started
- Dynamic email sending feature, that lets the admin contact the customer within the application.
Customer Management in HRHUB 360 has proven to be an effective communication system to deliver information.
Email is one major communication system that HRHUB 360 has.
- Communication to customers after the purchase of the product.
- Will send greetings on any auspicious day like Welcome New customers, Birthday greetings, Etc.
- Can communicate when the organization offers a new or changed service or product.
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